Mae444 Privacy Policy — Your Data, Our Responsibility
Mae444 is committed to protecting the privacy of every user in Malaysia. This document clearly explains how your information is collected, used, stored, and protected when you use our platform.
Updated: January 2026 | Applies to all mae444 users in Malaysia
1. Information We Collect
When you register or use mae444, we collect several categories of information to ensure the platform runs smoothly and securely for all users:
Account Information
- Your full name, email address and phone number as provided during registration.
- Identity verification details such as your MyKad or passport number, when required for account verification or withdrawal purposes.
- Language preferences, account settings and login history.
Device & Browser Information
- Device type, operating system, browser version, and screen size used.
- IP address, country-level location based on IP and technical network connection data.
- Session time and duration, pages visited, and interactions within the platform.
Payment Information
- Your chosen payment method, such as TNG eWallet, FPX or online banking.
- Records of deposit and withdrawal transactions in Malaysian Ringgit (RM).
- Registered bank account or e-wallet number for withdrawal purposes.
Mae444 does not store credit card details or sensitive payment information directly in our system. All payment processing is handled through secure, licensed third-party payment providers.
2. How We Use Your Information
Account and technical information is used to verify user identity, process financial transactions in MYR, resolve disputes and maintain game integrity on mae444.
Usage data and device information are analysed to detect suspicious activity, prevent unauthorised access and protect user accounts from misuse.
We use contact information to send important notifications such as transaction confirmations, security alerts, and relevant policy updates to users.
Anonymised usage data is used to understand usage patterns, improve the user experience and develop new features better suited to the needs of Malaysian users.
3. Cookies & Tracking
Mae444 uses cookies and similar tracking technologies to enhance the user experience on the platform. The following types of cookies are used:
- Session Cookies: Required to maintain your login session while using the platform. These cookies are deleted automatically once your session ends.
- Preference Cookies: Saves personal settings such as language preference and display settings so you do not need to reconfigure them each time you log in.
- Analytics Cookies: Used to understand how users interact with the platform for technical improvement purposes. This data is collected anonymously and is not linked to any individual's identity.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect login functionality and your overall experience on the platform. mae444 does not use cookies for third-party advertising purposes.
4. Data Retention, Security & Third-Party Sharing
Data Retention
All user data is stored on servers protected by industry-standard SSL encryption. Transaction data and account information are retained while the account is active and for periods required by Malaysian law after account closure.
Mae444 operates server infrastructure that is regularly audited to ensure security standards remain high and up to date.
Third-Party Sharing
Mae444 does not sell or rent users' personal information to any third party for commercial purposes. Information is only shared in the following limited circumstances:
- Licensed payment processors handling MYR transactions.
- Malaysian legal authorities where required by court order or applicable law.
- Technical service providers bound by strict confidentiality agreements.
5. User Rights & How to Contact Us
As a mae444 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about your account at any time.
- Right to Rectification: If your information is inaccurate or out of date, you may submit a correction request through your account settings or by contacting our support team.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to record-keeping requirements mandated by law.
- Right to Object: You may object to the processing of your data for specific purposes such as marketing communications, and we will honour that request.
Privacy Policy Changes
Mae444 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices or legal requirements. Any significant changes will be notified to active users via in-platform notifications. Continued use after updates are effective constitutes acceptance of the revised policy.
Contact Us
For any privacy-related enquiries, data access or deletion requests, please contact the mae444 support team by email at [email protected]. We will endeavour to respond to all privacy enquiries within three business days. For general platform questions, you may also refer to FAQ section us.
Questions About Your Data?
The mae444 team is on hand to assist with any privacy or account security enquiries. You can also browse our FAQ for technical guidance on accounts and the platform.
Other related policy documents: